About
Precision Built for Partnership
Empowering the E-Mobility Revolution Together
As cities electrify and riders demand smarter journeys, your role as a bike dealer is more critical than ever. From smart batteries to connected services, we bring every layer of e-bike technology into harmony — so you can focus on what matters most: delivering trust, performance, and insight to every rider. In this age of electrified mobility, we’re not just your supplier — we’re the engine powering your e-bike ecosystem.
After Sales Service
Beyond the Purchase｜Where Service
Becomes a Lasting Relationship
After-sales service is more than support—it’s the foundation of ongoing trust. By delivering proactive care, timely solutions, and seamless communication, we turn every interaction into a continuation of the customer journey, not the end of it.
System Dinosis & Check Report
Diagnose with Precision｜Reveal the
Unseen, Resolve with Confidence
Our system diagnosis and check reports go beyond surface-level checks. By analyzing real-time data and detecting hidden issues, we provide clear, detailed insights that empower proactive maintenance and ensure optimal system performance.
Software Update
Upgrade in Motion｜Keep Evolving
Without Missing a Beat
Software updates aren’t just fixes—they’re forward momentum. With seamless delivery and minimal disruption, each update brings enhanced performance, new capabilities, and smarter experiences that keep your systems—and your users—always ahead.
Issue Tracking
Track Smarter｜Turning Every Signal into
Actionable Insight
Our issue tracking system transforms scattered alerts into structured intelligence—empowering teams to resolve faster, and evolve continuously.
AI ChatBot
Conversational Intelligence｜Support That
Thinks, Learns, and Responds
AI ChatBots go beyond scripted replies—they understand intent, learn from interactions, and deliver instant, personalized support. Always available, always evolving, they redefine how users engage with service in real time.
Digital Service
Seamless by Design｜Where Technology
Meets Effortless Experience
Digital service is not just about being online—it’s about delivering intuitive, integrated, and responsive experiences across every touchpoint. We turn technology into a frictionless journey that adapts to users, not the other way around.
